Our specialist expertise · The Criteria Makers
We do not just implement certification schemes. We write them.
Known for developing and refining certification criteria, we design tailored frameworks, audit methodologies and certification programmes for scheme owners, certification bodies and industry organisations.
From an initial concept to an auditable framework.
Aligned, as applicable, with
- Product and service certification ISO/IEC 17065
- Management system certification ISO/IEC 17021 series
- Auditing ISO 19011
What we build
Technically robust schemes, ready to audit.
We support scheme owners, certification bodies and industry organisations with criteria, governance and conformity assessment structures.
Criteria and indicators
Requirements that are clear, measurable and relevant to the sector they serve.
Evidence requirements
What an organisation must show for each criterion, and how an auditor verifies it.
Audit methodology
Sampling, audit duration, findings classification and reporting.
Governance and impartiality
Defined responsibilities, decision-making and safeguards against conflicts of interest.
Conformity assessment procedures
From application to certification decision, surveillance and renewal.
Auditor competence
Qualification criteria and training for the auditors who will apply the scheme.
How we build it
From concept to certification framework.
A scheme is only as credible as the way it is built, audited and governed.
- Concept and scopeWho the scheme is for, what it certifies and which international standards it must align with.
- Criteria and stakeholder reviewDraft criteria, tested with the people who will have to meet them.
- Evidence and audit methodWhat counts as proof, and how auditors check it consistently.
- Pilot auditsThe scheme tested in real organisations before launch, and adjusted where needed.
- Launch, governance and revisionDocumentation, responsibilities and a review cycle that keeps the scheme current.
Who we work with
Scheme owners, certification bodies and industry organisations.
And hotel groups that want a standard of their own. The hotels we advise get the same rigour.
The Criteria Makers
From an initial scheme concept to an auditable certification framework, with defined responsibilities, evidence requirements and conformity assessment procedures.
- ISO/IEC 17065
- ISO/IEC 17021
- ISO 19011
Internal audits and certification audits are always kept separate, to protect impartiality. We prepare you for certification; accredited bodies certify.
Next step
A scheme people can trust starts with criteria people can audit.
Tell us about your scheme, at whatever stage it is.